1. Introduction.
Multinova Indústria, a private legal entity and owner of the website https://multinova.ind.br/ (hereinafter referred to simply as the “Website”), committed to transparency and respect for the privacy of its visitors, clients, and partners, has prepared this Privacy Policy in accordance with Law No. 13,709/2018 — the General Data Protection Law (LGPD) — and other applicable data protection regulations in Brazil.

This Policy clearly and objectively describes how Multinova collects, uses, stores, shares, and protects the personal data of users who interact with the Website, as well as the rights granted to each data subject.

By browsing the Website or filling out any form available on it, the user declares that they have read and understood the terms of this Policy. If you do not agree with any provision herein, we recommend that you do not use services involving the processing of personal data.

 

2. Definitions.
For the purposes of this Policy, the following definitions apply:
a. Personal Data: any information related to an identified or identifiable natural person, such as name, email, phone number, IP address, among others.
b. Sensitive Personal Data: personal data concerning racial or ethnic origin, religious beliefs, political opinions, union membership, health or sexual life, genetic or biometric data.
c. Data Subject: the natural person to whom the processed personal data refers.
d. Controller: Multinova Indústria, responsible for decisions regarding the processing of personal data.
e. Processor: a natural or legal person who processes data on behalf of the Controller.
f. Processing: any operation performed on personal data, such as collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, storage, deletion, evaluation, control, modification, communication, transfer, dissemination, or extraction.
g. Consent: a free, informed, and unambiguous expression by which the data subject agrees to the processing of their personal data for a specific purpose.
h. Anonymization: use of reasonable and available technical means during processing that result in data that cannot be associated with the data subject.
i. LGPD: Federal Law No. 13,709, of August 14, 2018, and its amendments.
j. ANPD: National Data Protection Authority, the body responsible for overseeing personal data protection in Brazil.

 

3. What Data We Collect.

3.1 Data provided by the user.
Users may voluntarily provide personal data when performing actions such as:
a. Filling out contact forms: full name, email address, phone number, and message.
b. Requesting quotes or information: in addition to the above, company-related data such as tax ID (CNPJ), company name, and business sector.
c. Submitting résumés or job applications: name, contact details, education, professional experience, and other information included in the résumé.

3.2 Automatically collected data.
When accessing the Website, certain data is automatically collected through technologies such as cookies, tracking pixels, and server logs, including:
a. IP address and device identifiers.
b. Browser type/version and operating system.
c. Pages visited, navigation order, and time spent.
d. Date and time of access.
e. Referrer URL.
f. Approximate geolocation based on IP.

3.3 Data we do not collect.
Multinova does not intentionally collect sensitive data, data from minors under 18, or financial data such as credit card or banking information. If such data is inadvertently received, it will be securely discarded.

 

4. Purpose of Data Processing.
Personal data is used exclusively for:
a. Responding to requests and quotes.
b. Sending communications (only with explicit consent).
c. Recruitment and hiring processes.
d. Website maintenance, security, and improvement.
e. Compliance with legal obligations.
f. Exercising legal rights.

Data will not be used for incompatible purposes without new consent or another legal basis.

 

5. Legal Basis for Processing.
Processing is based on:
a. Consent.
b. Contract execution or preliminary procedures.
c. Legal obligation.
d. Legitimate interest.
e. Exercise of rights.

 

6. Cookies and Tracking Technologies.

6.1 What are cookies?
Small text files stored on the user’s device to recognize preferences.

6.2 Types used:
a. Strictly necessary cookies.
b. Performance/analytics cookies.
c. Functionality cookies.
d. Advertising/third-party cookies (e.g., Google Analytics).

6.3 Cookie management.
Users can configure browsers to block or delete cookies, though this may affect functionality.

 

7. Data Sharing with Third Parties.
Multinova does not sell or rent personal data. Sharing occurs only with:
a. Service providers and partners.
b. Public authorities when required.
c. Protection of rights.
d. Corporate restructuring events.

All parties must comply with confidentiality and data protection obligations.

 

8. International Data Transfers.
Data may be transferred abroad when using cloud or analytics services. Safeguards under LGPD (Articles 33–36) are adopted.

 

9. Information Security.
Measures include:
a. HTTPS encryption.
b. Restricted access controls.
c. Risk assessments.
d. Internal policies and training.

No system is completely secure. In case of incidents, Multinova will notify ANPD and affected users.

 

10. Data Retention and Deletion.
Data is retained as necessary:
a. Contact/quote data: as required and per legal deadlines.
b. Job applicants: up to 12 months.
c. Cookie data: 30 days to 24 months.
d. Legal obligations: as required by law.

Afterward, data is deleted or anonymized.

 

11. Data Subject Rights.
Under LGPD, users may:
a. Confirm processing.
b. Access data.
c. Correct data.
d. Request anonymization/blocking/deletion.
e. Request portability.
f. Delete data.
g. Obtain sharing information.
h. Refuse consent.
i. Withdraw consent.
j. Object to processing.
l. Request review of automated decisions.

Requests must be sent to the DPO and will be answered within 15 days (extendable).

 

12. Protection of Minors.
The Website is intended for individuals over 18. Data from minors will be deleted if identified.

 

13. Data Protection Officer (DPO) and Contact.
The DPO is responsible for:
a. Handling complaints.
b. Communicating with ANPD.
c. Guiding staff.

Contact:
Email: @multinova.ind.br
Website: https://multinova.ind.br/

Responses within 15 business days.

 

14. Third-Party Links.
The Website may contain external links. Multinova is not responsible for third-party privacy practices.

 

15. Policy Updates.
This Policy may be updated periodically. Continued use implies acceptance of changes.

 

16. Governing Law and Jurisdiction.
This Policy is governed by Brazilian law, especially LGPD and the Internet Civil Framework.
Disputes will be resolved in the jurisdiction where Multinova is headquartered.

 

Last updated: March 2026, in accordance with LGPD (Law No. 13,709/2018).